Privacy Policy for Skysonic Aviation
Effective Date: 1st Mar 2025
At Skysonic Aviation (https://skysonicaviation.com/), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase digital products through our WooCommerce platform.
Who We Are
Skysonic Aviation is the premier source for aviation news, insights, and updates focused on the Bangladesh aviation industry, covering airlines, aircraft, helicopters, aviation schools, and more. We also offer premium digital products through our WooCommerce store.
Information We Collect
We collect personal and non-personal information when you interact with our website, including but not limited to:
- Personal Information: Name, email address, telephone, company name and IP address (collected during sign-up, checkout, or when leaving comments).
- Payment Information: Payment details (such as credit card numbers) are processed securely through third-party payment gateways (e.g., SSLCommerz). We do not store sensitive payment information on our servers.
- Order and Download Information: When you place an order, we collect details such as order number, purchased product, and download history.
- Usage Data: Browser type, operating system, and the pages you visit on our website.
- Cookies: Information stored through cookies to improve user experience (see “Cookies” section).
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including sending order confirmations and download links.
- To personalize and improve your browsing experience.
- To respond to your inquiries and provide customer support.
- To send newsletters, updates, and promotional content (you can unsubscribe at any time).
- To analyze website performance and user behavior for improving content and functionality.
- To detect and prevent fraud, spam, and unauthorized access.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to detect and prevent spam.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to display your profile picture next to your comment. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Media
If you upload images to the site, avoid including embedded location data (EXIF GPS) since visitors can download and extract that information from images on the site.
Cookies
Our website uses cookies to enhance user experience and improve site performance.
- Shopping Cart Cookies: WooCommerce uses cookies to track the contents of your cart and remember your preferences.
- Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for your convenience. These cookies will last for one year.
- Login Cookies: If you log in, cookies will store your login details and display settings. These last for two days (or longer if you select “Remember Me”).
- Session Cookies: Temporary cookies are used to check if your browser accepts cookies; they are deleted when you close your browser.
You can control and delete cookies through your browser settings.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the original site and may collect data, use cookies, or track your interactions. We are not responsible for the privacy practices of third-party websites.
Purchases and Payments
- Payment Processing: Payments are securely processed through trusted third-party providers such as SSLCommerz. We do not store your credit card or payment details.
- Order Information: When you place an order, your personal information is used to process the transaction, manage downloads, and provide customer support.
- Download Tracking: We may track downloads to ensure proper delivery and prevent unauthorized access.
Refund and Cancellation Policy
Please refer to our Refund and Cancellation Policy under section 6. (https://skysonicaviation.com/terms-and-conditions/) for detailed information about refunds and cancellations for digital products.
Data Sharing and Disclosure
We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information in the following cases:
- Service Providers: We may use trusted third-party service providers to help manage our site, send emails, or provide customer support.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
- Spam Detection: Visitor comments may be checked through an automated spam detection service.
Data Retention
- Comments: If you leave a comment, it and its metadata are retained indefinitely for follow-up and spam prevention purposes.
- Registered Users: For users who register, we store personal information in their user profile. Users can view, edit, or delete their information at any time (except usernames).
- Order Data: Order data is retained for legal and tax compliance purposes for up to [insert time period based on local regulations].
Your Rights Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we delete your personal data, except for data required for legal or security reasons.
- Opt-out of receiving promotional emails by following the “unsubscribe” link.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” at the top.
Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
📧 Email: info@skysonicaviation.com
🌐 Website: https://skysonicaviation.com